Ricky previously worked at Google on the Google Apps for Business team to automate support for customer issues and forecast demand to staff hundreds of employees around the globe. Afterward he built tools to improve search engine optimization and online marketing using machine learning at Promediacorp for companies like Sony, Microsoft, and Forever21. Prior to 1upHealth, Ricky was the Director of Engineering at the D.C. based health tech startup NavHealth which analyzes claims data and publishes APIs for Accountable Care Organizations to improve care and reduce costs. Ricky has a B.Sc. in Systems Engineering & Economics from the University of Virginia.